Landscape Company Liverpool

You want a landscape grounds maintenance contractor who can work professionally, who you can trust with the most demanding commercial landscapes?

We landscape contract for nationally respected companies and organisations. For example, we are landscape contractors for QVC in Knowsley, Liverpool. This is a 24 hr, 7 days a week, active commercial site equivalent in size to 25 football pitches. This site has constant vehicle traffic arriving and leaving. Safety is etched into everything we do as landscape contractor on site.

We landscape maintenance this huge commercial site for QVC. Flexibility, quick responsiveness to requests from the client are essential. We also grounds maintenance contract for IKEA's busy Warrington site and Amazon's Deeside and Warrington locations, to name a few.

Landscape Maintenance in Knowsley

QVC's South Boundary Road centre occupies a massive 768,500 square feet. The QVC contact centre and warehouse is open 24 hours a day, 7 days a week.

Our clients demand responsive, meticulous professional standards of paperwork, risk assessment, flexibility to operate on site at times to fit around busy site traffic schedules. These aren't abstract generalities - They're real world imperatives crucial to managing industrial landscape sites - In 2017 QVC delivered over 17 million packages from its site in Knowsley, Merseyside.

Meeting Rigorous Client Expectations

staff fitting bedding plants at QVC Knowsley — fitting bedding plants at QVC shopping site Knowsley, Liverpool L33

In 2016, QVC UK sold over 120,000 skin care packages in just 72 hours. In 2017, nearly 50,000 Silent night cotton pillows sold out in just 24 hours. With this volume of traffic, North West Landscapes Ltd must ensure the site is maintained, crews on site are unobtrusive, efficient and professional.

Slapdash working is a public hazard

We work safely on sites where dense traffic is coming and going every hour. Bulk deliveries and parcel pick-ups demand our staff are vigilant to risks. The risk of injury and disruption drives our professionalism. We are attentive. And we flex work around peak times of site activity.

We have long-standing contracts with big site commercial clients - This underlines the rigorous quality of our work.

The Busiest, Largest Commercial sites rely on detail

Every aspect of client estate work, from the mundane to the highly specialised, matters.
It might be litter-picking, hedge trimming, herbicide spraying, keeping staff recreation areas to a high level, tree management, grass cutting, refreshing planter displays.

For example, QVC has a diverse landscape with formal lawns, flower beds, wild flower areas. On the edge of the M57 motorway and the East Lancs Road, the site has an acoustic mound filled with a wild flowers to absorb motorway traffic noise. We ensure the site boundary fencing is kept free of untidy shrub overspill. Keeping site perimeters clean and clear presents the best impression to visitors. We keep boundary paths unobstructed for pedestrians. Site appearance and facility maintenance isn't just good for staff morale and visitor impressions. Well maintained sites reduce incidents of anti social behaviour.

stone planter with geraniums display

Cutting back & shaping mixed shrub hedges at QVC Knowsley (above) with a side-arm tractor

Staff - Client Rapport is Vital

It might seem counter intuitive but the biggest and busiest sites value North West Landscape's familiar staff faces. We know that the efficient running of large complex business relies on trusted individuals capable of resolving issues before they arise. After many years of working with QVC at their Knowsley site, we've built valuable rapport with the client's site managers. Friendly, no fuss conversations highlight work to be done for each visit. Our approach is best described as 'not just maintaining sites, but improving them'.

Communication stops a ticking time bomb of client frustration

Some contractors may send staff teams to a large site, ignorant of the previous week's work, without the tools needed, to meet your specific requests for that day. Poor communication can happen because the contractors chain of management may be weak. For example, a large national landscaping company might have its head office in Portsmouth, win contracts on Merseyside, and subcontract to a local contractor in the area. A job is effectively resold.

North West Landscapes serves a distinct area, with its own staff. Management is hands-on. Every client is uniquely valuable. That's why we bring a gameplan to improve your site over the course of the contract. We don't buy contracts by offering super low prices only to use "add-ons" to increase the value of the contract. This gives the illusion of savings.

We flex to your requests because we're site aware and our staff know the overarching goals for the site. We are not a national company subcontracting local work to anonymous contractors. The ticking time bomb of client frustration at poor communication doesn't arise with North West Landscapes.

Because we have a sustained overview of site areas which require sustained input, we arrive on site, take client instructions to smoothly manage day-to-day and ongoing, long-term site objectives. Short video below gives an insight into our very personal approach to client relationships which delivers superior service, whether you're a commercial site or famous name that carries world-wide associations.

See how we've invested in the right tools for every size of job. This scale and scope delivers real results. Find out why this family business has an exceptional pedigree

There's no mystery to why we're so good at what we do. Call David, start the conversation to drive exceptional improvement and value on your commercial site today.